1. Information We Collect
When you purchase from Luxury Collective, we collect the personal information you provide – your name, shipping and billing address, email address and phone number – to process and deliver your order. When you browse our site we automatically receive your IP address and browser information, which helps us keep the site secure and improve it.
With your permission, we may email you about new collections, promotions and updates. You can unsubscribe at any time using the link in every email.
2. Consent
By providing personal information to complete a purchase, arrange a delivery or contact us, you consent to us using it for that purpose. If we ask for your information for another reason, such as marketing, we will ask for your express consent or give you the opportunity to decline. You may withdraw consent at any time by contacting support@luxurycollectiveco.com.
3. Disclosure
We may disclose your personal information if required to do so by law or if you violate our Terms & Conditions. We never sell your data.
4. Our Platform
Our store runs on WordPress and WooCommerce, hosted on secure servers protected by a firewall and SSL encryption.
5. Payment
Payments are processed by third-party payment gateways. Your card data is encrypted and handled under the PCI-DSS standard; we do not store your full card number on our servers. Payment providers have their own privacy policies that govern the information they collect.
6. Third-Party Services
We share only the information necessary with partners that help us run the store – for example carriers who deliver your parcel and email providers who send order notifications. These partners are bound to use your data only for the service they provide.
7. Cookies
We use cookies to keep items in your cart, remember your preferences and understand how visitors use the site. You can disable cookies in your browser, although some features of the store may not work correctly.
8. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not lost, misused, accessed, disclosed, altered or destroyed.
9. Age of Consent
By using this site you confirm that you are at least the age of majority in your country of residence.
10. Changes
We may update this policy from time to time. Changes take effect when posted on this page.
Questions
To access, correct or delete your personal information, or for any privacy question, contact our Privacy Officer at support@luxurycollectiveco.com.